Privacy Policy

1. Introduction

ProsperViax ("we", "our", or "us") operates the website prosperviax.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you contact us via our contact form, including your name, email address, organisation name (optional), and the content of your message.

2.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type and version, the pages you visit, the time and date of your visit, and the time spent on each page. This information is collected via standard server logs and, where you consent, analytics cookies.

2.3 Cookies

We use cookies to enhance your experience. Please see our Cookie Policy for full details on what cookies we use and how you can control them.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries submitted via our contact form
• Monitor and improve the performance and usability of our website
• Ensure the security and integrity of our platform
• Comply with applicable legal obligations

We do not use your data for marketing purposes, and we do not sell, rent, or otherwise share your personal data with third parties for commercial purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process your personal data under the following legal bases:

• Legitimate interests: Operating and improving our website, responding to enquiries.
• Consent: For non-essential cookies, where you have given explicit consent via our cookie banner.
• Legal obligation: Where we are required to process data to comply with a legal requirement.

5. Data Retention

We retain contact form submissions for up to 24 months from the date of receipt, unless a longer retention period is required for legal compliance or dispute resolution purposes. Server log data is typically retained for 90 days.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may load fonts or scripts from third-party CDNs (such as Google Fonts or Unpkg) for performance purposes. These services may collect standard web traffic information. We do not control these third parties and encourage you to review their respective privacy policies.

We use images from Unsplash. These images are served directly from our pages and do not involve data transmission to Unsplash unless you visit Unsplash independently.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@prosperviax.com.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. International Data Transfers

If you access our website from outside the country where our servers are located, your data may be transferred internationally. We take appropriate steps to ensure such transfers comply with applicable data protection law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the website after any changes constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@prosperviax.com
Website: prosperviax.com